Tu Consejería

Social enterprise
(+502) 4577-3129

With TuConsejería we are providing remote mental health services to underserved populations, with an emphasis on women survivors of violence, youth and suicide support. We have 3 affordable and confidential services: emotional support chat in times of crisis, video / audio psychological therapy and support groups.

LGBQIT+, Women, Men, Indigenous peoples, Elderly, Youth
Youth, Family, Technical vocations, Human Rights, Health, Entrepreneurship/Business, Emergency relief

Organizational contacts & locations

Contacts
Victor Juarez
Founder
(+502) 5990-2361
Dania Cifuentes
Executive Director
(+502) 4577-3129
Ana Paula Möller
Business Development
(+502) 4577-3129
Locations
Guatemala, 
Guatemala, 
01000

Mission, vision & values

Mission

Close the gap in mental health services with underserved people and communities in Latin America.

Vision

Our vision is to be the main source of well-being among all Central Americans, to create a healthier and more empowered region.

Values
We value confidentiality, professionalism, transparency, and a spirit of service.

Products, services, and programs

Services

We have 3 affordable and confidential services: emotional support chat in times of crisis, video / audio psychological therapy and support groups.

Programs

Annual vocational orientation event for adolescents and young adults.

Organizational detail

Founded: 
2019
Number of employees: 
11-25
Funding: 
Sale of products and/or services
Primary issue(s) / need(s) addressed

We focused on Access to mental health services and the lack of opportunities for underserved people who needed psychological support.

The problem of access to mental health is great, we are democratizing this care and bringing mental health professionals closer to people who traditionally have not had or could not count on psychological support. One of the few studies is the "Report on the mental health system in Guatemala" prepared by PAHO in 2011 and clearly shows the great lack of services and access to mental health in Guatemala.

Impact, adaptations & objectives

Impact to date

One of our main metrics is the evaluation of the well-being perceived by the impacted groups. This metric will always be subject to an important component of subjectivity. More than 70% of our clients had never had contact with mental health professionals. In Guatemala, as of July 2021, we have directly impacted more than 5 thousand people.

Impact measuring

The main metric is people who have never had contact with mental health professionals. We measure it from the moment they interact with us on our platform or communication channels.

Organizational adaptations: 
Size and/or structure
Organizational adaptation details

Size and/or structure

We have grown as the demand for affordable mental health services has increased.

Short term objectives

Growth

Increase our attention to non-Ladino populations.

Quality

Maintain the perception of well-being in our users.

Impact

Strengthen our CSR department.

Long term objectives

Growth

Strengthen operations in Mexico.

Quality and Impact

Strengthening our CSR department.